Brief Therapy North East Contacts:
John Wheeler, treasurer: john@btne.org
Marie Wheeler, secretary: marie@btne.org
Andrew Calcott, co-signatory: andrew@btne.org
Janine Ross, news editor: janine@btne.org
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See below for more details on workshop choices for the workshops where presenters have made extra information available
Through the course of the morning Janine will take people through the key ideas and practice tools of the Solution Focused approach. The workshop will be suitable for practitioners who have no prior experience of the approach and others who feel in need of a refresher.
Resolving Conflict in the Workplace PARTNERing for Success “You can't shake hands with a clenched fist.” Indira Ghandi Conflict in the workplace can take a number of different forms and degrees – from muted disagreement through to raised voices, sometimes even violence. It can occur between team members or between managers and staff; it can also involve, directly and indirectly, external contacts, clients and suppliers. It can damage personal and business relationships. It can result from personal interaction or organizational culture. It can arise spontaneously or build over time. Whatever its form or vehemence, conflict can have serious consequences for individuals and organisations alike. It needs to be handled with sensitivity and authority; it cannot be ignored! Being in conflict is no fun. It’s stressful, unpleasant, distracting, intrusive and annoying. But that’s not all. Conflict costs money! And those costs can be calculated, in terms of wasted time, bad decisions, lost employees, lowered job motivation, health costs and legal expenses. Knowing how to engage and resolve conflict helps build stronger relationships – with clients, with vendors, among employees, and between managers and employees. These relationships can help these interdependent parties become more creative and productive and can make work life more enjoyable. This workshop is designed to introduce participants the PARTNER model – a solution-focussed approach to dealing with workplace conflicts in a way that is effective and sustainable. The PARTNER model recognizes that every conflict is different. It outlines a collaborative, solution-focused approach that creates a partnership between the parties in conflict and empowers them to resolve the conflict and manage their relationship without necessarily involving a third party. The PARTNER model focuses on resolution (not blame), the future (not the past) and on what’s going well (rather than what’s gone wrong) to ensure a positive and pragmatic way of making progress. The workshop will be facilitated by Mark McKergow and Antoinette Oglethorpe. Mark McKergow PhD MBA is co-director of sfwork, the Centre for Solutions Focus at Work. He is an international consultant, speaker and author, as well as a publisher. Many people around the world have been inspired by his work in Solutions Focus - presented with his inimitable blend of scientific rigour and performance pizazz. He is a global pioneer applying Solutions Focus ideas to organisational and personal change. His book 'The Solutions Focus: the SIMPLE Way to Positive Change' (co-authored with Paul Z Jackson) introduced the OSKAR model. It was declared one of the year's top 30 business books in the USA, is now in a second edition and in seven languages. A scientist by training and by nature, Mark continues to seek simplicity and reliability in learning and change. His influences range from systems thinking and brain research to language, narrative and philosophy. He has presented on every continent except Antarctica, and is an international conference keynote presenter. Recent clients include Shell, Procter & Gamble, Nationwide, BBDO Canada and Freescale Semiconductor. He was a key figure in starting the SOLWorld international SF group in 2002 and after ten international events is still closely involved with the organisation. With Jenny Clarke, he founded SolutionsBooks in 2005. Antoinette Oglethorpe is a Fellow of the Chartered Institute for Personnel and Development who specialises in helping companies retain their best people and develop them to be the leaders of the future through a combination of consultancy, coaching and training. Her expertise spans training, management, leadership and career development coupled with generalist HR and board-level experience across a range of industry sectors. Before joining the sfwork team she was Learning and Development Director for XL Capital, and worked leading the provision and development of Learning Coaches across Europe for Accenture. Antoinette is an experienced coach and is developing SF approaches to career coaching and conflict management. She has experience of working with a number of different organisation structures and cultures including start-ups, global organisations and matrix structures.
You would like to approach people with a benign sense of their ability to find their own solutions. But maybe you dislike some people, feel compelled to fix or rescue others, feel stuck and annoyed with still others. In this workshop you will learn how to use EFT (Emotional Freedom Technique)to take care of some of your issues about their issues. No previous experience of EFT required
This workshop will examine the dilemmas of doing SFT with young people in prison. Participants will be asked to contribute from the outset of the workshop, as this is not a technique-teaching workshop. Participants with some experience of custodial settings or working with mandated clients, will be encouraged to share their experiences. Other participants are welcome to help us develop our thinking about SFT in these settings. The focus of the workshop will be Finding What Works. Depending on the interests of the participants, discussion will focus on – • What works with “visitors” and “pre-contemplative” clients. • What works in the way the therapist relates to the institution and its staff. • What works to keep the practitioner optimistic. • The process of seeking what works. Participants will be encouraged to tell stories of their own (successful and unsuccessful) searches for what works. Depending on the level of interest, some ideas and practices from Narrative Therapy will be outlined. The aim of the workshop is for us to learn from each other. Nigel will draw on his experience of a whole 7 months working with young people in a prison. His role is to work with young people (15-18) who are in prison for sexual crimes. Before working in prison, he worked with young people who had shown sexually harmful behaviour, and their families, in the community. He has also worked as a student counsellor and a counsellor in Primary Care. He has been using SFT for 10 years. He is currently doing an MSc in Narrative Therapy
Formulations? Hypotheses? Conventional wisdom is that to truly follow the client’s agenda, the SF practitioner will not indulge in such ‘expert’-led practices. Together we will see that not only are formulations inevitable, but a Solution Focused Formulation can be helpful to both client and co-workers. Andrew is a Senior Nurse with Newcastle Crisis Assessment and Treatment Service, previously having established Primary Care Mental Health and Self Harm services in Gateshead. An interest in SFBT since gatecrashing a Michael Durrant workshop in 1992, culminating in a MA in SFBT at Birmingham University in 2006. A keen pratitioner and occasional presenter / trainer who is always open to offers!
Miriam and Alan work for Newcastle CAMHS striving to use Solution Talk in a problem-focused world. Their workshop will combine examples of solution-focused and narrative technique
EMI is a very brief therapy method. Using neurological principles of eye movement - brain accessing. Unwanted, negative neurological imprints (emotions) are dealt with rapidly with this content free process. A very powerful yet easy to learn process.
Jamie is a Social Worker in an older people's service. He is particularly interested to see how Solution Focused questions can give older adults with short term memory problems an opportunity to express their views and preference. When they can the practitioner is then in a better position to tailor services to the person. In the workshop Jamie will draw on his own experiences, invite participants to share their own and work with the group to develop further possibilities.
Parents not bringing up their children appropriately is the most commonly cited cause of anti-social behaviour (Respect). Jan will share how Solution-Focused interventions provide a constructive response, through building on strengths to facilitate change. The Solution-Focused approach is a natural response to a strength based approach to family support work being promoted in Local Authorities and partnership agencies, at a time when the Government is also directing parents to prescriptive ‘evidence based parenting programmes’. The workshop will consider solution-focused adaptations to these programmes, and pose the question, ‘how can we promote SFT as an evidence base to parenting?’ There will be opportunities to share good practice of ‘what works’. Jan Turner (MA Solution Focused Therapy, University of Birmingham) is Respect Parenting Practitioner for Redcar and Cleveland Borough Council and has been using a Solution Focused approach within a variety of therapeutic and guidance settings for 9 years. The workshop is aimed at Family Support practitioners and parents/carers.
This session will attempt to distil twenty years of experience working with people and families who challenge services. Solution Focussed therapy is a natural consequence of working with the needs of people with learning disabilities and their families who, in the past, have generally not been served well. This includes people whose needs are more complex or too different for services to cater easily or adapt to. Nigel is a newly qualified Counselling Psychologist who has worked in learning disability services for nearly twenty years as specialist nurse, psychological therapist and taught applied psychology as a university lecturer. His current research interest is promoting the need, viability and effectiveness of therapy for people with learning disabilities.
Case presentation of a gentleman diagnosed with a severe depressive disorder and acute suicidal behaviour. How to remain strength focused when faced with high risk clinical scenario's. Objectives: Faciliate nature of risk assessment/signs of safety in community settings, group work in style of Norman and O'Connels SFReflecting Supervision Teams. This will be an interactive workshop, my idea would be an intermediate level of knowledge, NO time will be given to describe basics (I.e. what is SFBT). Julie qualified as a psychiatric nurse over 24 years ago and has continued to work predominantly in acute psychiatry. Julie currently is Nurse Consultant in Crisis Assessment and Treatment service covering Newcastle and North Tyneside (pop 500,000) Julie has completed the Masters programme in Systemic Practice at UNN. As part of the second year (Diploma) Julie was trained in Brief Therapy/Solution Focused approaches. Julie is a member of AFT, BTNE, UKASFP and ANC. Julie regularly presents at the annual study day with BTNE; provides input to NTW Systemic Training programme (Foundation level) and is a member of a local Solution-Focused Practice forum. As part of Julie’s current role, she co-facilitates the NTW Trust-wide, Risk Assessment and Suicide Minimisation training, which also offers input to Northumbria Police (variety of levels from Custody Sergeants, Firearms officers to Negotiators) and Northumbria Probation Service.